Shipping Policy | Goober Railroad<\/title>\n <meta name=\"description\" content=\"Shipping terms, delivery estimates, and fulfillment details for Goober Railroad orders.\">\n <style>\n:root {\n --bg: #f6f7fb;\n --surface: #ffffff;\n --text: #1f2937;\n --muted: #5b6473;\n --border: #d8deea;\n --primary: #0b6bbf;\n --primary-soft: #e7f4ff;\n --accent: #0e7c7b;\n --shadow: 0 12px 28px rgba(17, 24, 39, 0.08);\n}\n\n* {\n box-sizing: border-box;\n}\n\nbody {\n margin: 0;\n font-family: \"Segoe UI\", Arial, sans-serif;\n color: var(--text);\n background: var(--bg);\n line-height: 1.7;\n}\n\n.wrap {\n max-width: 1080px;\n margin: 0 auto;\n padding: 22px 18px 34px;\n}\n\nheader {\n background: #ffffff;\n border: 1px solid var(--border);\n border-radius: 16px;\n padding: 22px 22px;\n margin-bottom: 18px;\n box-shadow: 0 1px 0 rgba(0,0,0,0.02);\n}\n\nmain {\n background: #ffffff;\n border: 1px solid var(--border);\n border-radius: 16px;\n padding: 24px 22px;\n}\n\nh1, h2, h3 {\n line-height: 1.25;\n}\n\nh1 {\n margin-top: 0;\n font-size: 2rem;\n}\n\nh2 {\n margin-top: 22px;\n border-bottom: 1px solid var(--border);\n padding-bottom: 8px;\n}\n\na {\n color: var(--primary);\n text-decoration: none;\n}\n\na:hover { text-decoration: underline; }\n\n.meta {\n color: var(--muted);\n font-size: 0.95rem;\n}\n\n.notice {\n background: var(--primary-soft);\n border: 1px solid #c9d6ff;\n border-radius: 10px;\n padding: 14px 16px;\n}\n\nnav ul {\n margin: 10px 0 0;\n padding-left: 18px;\n columns: 2;\n}\n\n@media (max-width: 760px) {\n nav ul {\n columns: 1;\n }\n}\n\ntable {\n border-collapse: collapse;\n width: 100%;\n margin: 14px 0;\n}\n\nth, td {\n border: 1px solid var(--border);\n padding: 10px;\n vertical-align: top;\n}\n\nth {\n background: #f3f8ff;\n text-align: left;\n}\n\nfooter {\n margin-top: 18px;\n color: var(--muted);\n font-size: 0.9rem;\n}\n\n.card {\n border: 1px solid var(--border);\n background: #fff;\n border-radius: 14px;\n padding: 14px 14px;\n}\n\n.grid-2 {\n display: grid;\n grid-template-columns: 1fr 1fr;\n gap: 14px;\n}\n\n.grid-3 {\n display: grid;\n grid-template-columns: repeat(3, 1fr);\n gap: 14px;\n}\n\n@media (max-width: 880px) {\n .grid-2, .grid-3 { grid-template-columns: 1fr; }\n}\n\ndetails {\n border: 1px solid var(--border);\n border-radius: 12px;\n padding: 10px 12px;\n background: #fff;\n}\n\ndetails + details { margin-top: 10px; }\n\nsummary {\n cursor: pointer;\n font-weight: 700;\n}\n\n.pill {\n display: inline-block;\n border: 1px solid var(--border);\n border-radius: 999px;\n padding: 6px 10px;\n font-size: 0.9rem;\n color: var(--muted);\n background: #fbfdff;\n}\n\n.contact-list code { white-space: nowrap; }\n <\/style>\n<\/head>\n<body>\n <div class=\"wrap\">\n <header>\n <h1>Shipping Policy<\/h1>\n <p class=\"meta\"><strong>Effective date:<\/strong> March 25, 2026 | <a href=\"index.html\">Back to Policy Center<\/a><\/p>\n <p>This Shipping Policy describes order processing timelines, delivery service levels, restrictions, and lost package handling for all website purchases.<\/p>\n <\/header>\n <main>\n <h2>1. Processing Time<\/h2>\n <ul>\n <li>Standard in-stock orders: typically processed within 1-3 business days.<\/li>\n <li>Personalized orders: typically processed within 3-7 business days.<\/li>\n <li>Peak-season processing may require additional handling time.<\/li>\n <\/ul>\n <p>Business days exclude weekends and public holidays unless otherwise stated.<\/p>\n\n <h2>2. Shipping Methods and Estimated Delivery<\/h2>\n <table>\n <thead>\n <tr><th>Method<\/th><th>Estimated Delivery<\/th><th>Notes<\/th><\/tr>\n <\/thead>\n <tbody>\n <tr>\n <td>Standard Shipping<\/td>\n <td>3-10 business days<\/td>\n <td>Most cost-effective option for non-urgent orders.<\/td>\n <\/tr>\n <tr>\n <td>Expedited Shipping<\/td>\n <td>2-5 business days<\/td>\n <td>Availability depends on destination and cut-off time.<\/td>\n <\/tr>\n <tr>\n <td>Priority Shipping<\/td>\n <td>1-3 business days<\/td>\n <td>Selected markets only; fees shown at checkout.<\/td>\n <\/tr>\n <\/tbody>\n <\/table>\n <p>Delivery estimates are not guaranteed and may vary due to weather, customs, carrier disruptions, or address verification delays.<\/p>\n\n <h2>3. Shipping Rates<\/h2>\n <p>Shipping costs are calculated at checkout based on destination, package weight\/size, selected service level, and active promotions. Free shipping thresholds (if offered) apply only to qualifying items and destinations.<\/p>\n\n <h2>4. Order Tracking<\/h2>\n <p>Once shipped, orders receive a shipment confirmation email with tracking details (when available). Tracking updates depend on carrier scan frequency.<\/p>\n\n <h2>5. Address Accuracy and Delivery Responsibility<\/h2>\n <ul>\n <li>Customers are responsible for entering complete and accurate shipping information.<\/li>\n <li>Orders returned due to incorrect address may be subject to reshipping fees.<\/li>\n <li>Address changes after order placement cannot always be guaranteed.<\/li>\n <\/ul>\n\n <h2>6. International Shipping<\/h2>\n <p>For cross-border deliveries, customs duties, VAT\/GST, brokerage fees, and import taxes may apply and are typically the recipient’s responsibility unless explicitly prepaid at checkout.<\/p>\n <p>Customs clearance delays are outside our direct control.<\/p>\n\n <h2>7. Split Shipments<\/h2>\n <p>Orders containing multiple products may ship in separate packages depending on warehouse stock and shipping constraints. You may receive multiple tracking numbers for one order.<\/p>\n\n <h2>8. Delayed, Lost, or Stolen Packages<\/h2>\n <ul>\n <li>If a package is delayed beyond the estimate, contact support with your order number and tracking.<\/li>\n <li>If tracking shows delivered but package is missing, check safe drop locations and with household or building management first.<\/li>\n <li>Carrier investigations may be required before replacement or compensation is approved.<\/li>\n <\/ul>\n\n <h2>9. Undeliverable or Refused Shipments<\/h2>\n <p>If a shipment is refused or returned as undeliverable, we may issue a partial refund minus original shipping charges, return shipping fees, and handling costs, unless caused by our error.<\/p>\n\n <h2>10. Holiday and Peak-Season Notice<\/h2>\n <p>Order volume surges during holidays can impact processing and transit times. Place gift orders early and allow additional buffer for personalized products.<\/p>\n\n <h2>11. Packaging and Handling<\/h2>\n <p>We pack products to protect them during transit. Depending on the item type and destination, packaging may include protective materials and padded envelopes or boxes.<\/p>\n <ul>\n <li>Tracking is provided when shipments are handed to the carrier.<\/li>\n <li>Some large or personalized items may ship separately.<\/li>\n <li>Gift-ready packaging may be included where available.<\/li>\n <\/ul>\n\n <h2>12. Address Corrections<\/h2>\n <p>Please double-check your shipping address before placing the order. If you request an address change after the order is submitted, we will do our best to update it, but carrier timing may limit our ability to modify delivery information.<\/p>\n\n <h2>13. Frequently Asked Questions<\/h2>\n <details>\n <summary>Can you ship to PO Boxes or APO\/FPO addresses?<\/summary>\n <p>Where supported by carriers, we can ship to select PO Box and APO\/FPO destinations. Availability depends on service levels and destination restrictions.<\/p>\n <\/details>\n <details>\n <summary>What happens if customs delays delivery?<\/summary>\n <p>Customs processing time can vary. If your tracking indicates a customs delay, we recommend contacting the local customs office and keeping your shipping reference number available.<\/p>\n <\/details>\n <details>\n <summary>Do you insure packages?<\/summary>\n <p>We use carrier services that may include standard protections. For certain orders, insurance or special handling may be applied depending on destination and item value.<\/p>\n <\/details>\n\n <h2>14. Contact for Shipping Issues<\/h2>\n <ul>\n <li>Email: <code>shipping@gooberrailroad.com<\/code><\/li>\n <li>Support: <code>support@gooberrailroad.com<\/code><\/li>\n <li>Address: <code>Goober Railroad, 405 Market St, Suite 1200, San Francisco, CA 94105, United States<\/code><\/li>\n <\/ul>\n <\/main>\n <footer>\n <p>For cancellation and return rights, see our <a href=\"returns-refunds-policy.html\">Returns & Refunds Policy<\/a>.<\/p>\n <\/footer>\n <\/div>\n<\/body>\n<\/html>\n\n","protected":false},"excerpt":{"rendered":"<p>Shipping Policy | Goober Railroad Shipping Policy Effec […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-6289","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/protexra.com\/index.php\/wp-json\/wp\/v2\/pages\/6289","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/protexra.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/protexra.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/protexra.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/protexra.com\/index.php\/wp-json\/wp\/v2\/comments?post=6289"}],"version-history":[{"count":2,"href":"https:\/\/protexra.com\/index.php\/wp-json\/wp\/v2\/pages\/6289\/revisions"}],"predecessor-version":[{"id":6291,"href":"https:\/\/protexra.com\/index.php\/wp-json\/wp\/v2\/pages\/6289\/revisions\/6291"}],"wp:attachment":[{"href":"https:\/\/protexra.com\/index.php\/wp-json\/wp\/v2\/media?parent=6289"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}

{"id":6289,"date":"2026-03-25T22:39:08","date_gmt":"2026-03-25T14:39:08","guid":{"rendered":"https:\/\/gooberrailroad.com\/?page_id=6289"},"modified":"2026-03-25T23:21:54","modified_gmt":"2026-03-25T15:21:54","slug":"shipping-policy-html","status":"publish","type":"page","link":"https:\/\/protexra.com\/index.php\/shipping-policy-html\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"\n\n\n\n \n \n Shipping Policy | Goober Railroad<\/title>\n <meta name=\"description\" content=\"Shipping terms, delivery estimates, and fulfillment details for Goober Railroad orders.\">\n <style>\n:root {\n --bg: #f6f7fb;\n --surface: #ffffff;\n --text: #1f2937;\n --muted: #5b6473;\n --border: #d8deea;\n --primary: #0b6bbf;\n --primary-soft: #e7f4ff;\n --accent: #0e7c7b;\n --shadow: 0 12px 28px rgba(17, 24, 39, 0.08);\n}\n\n* {\n box-sizing: border-box;\n}\n\nbody {\n margin: 0;\n font-family: \"Segoe UI\", Arial, sans-serif;\n color: var(--text);\n background: var(--bg);\n line-height: 1.7;\n}\n\n.wrap {\n max-width: 1080px;\n margin: 0 auto;\n padding: 22px 18px 34px;\n}\n\nheader {\n background: #ffffff;\n border: 1px solid var(--border);\n border-radius: 16px;\n padding: 22px 22px;\n margin-bottom: 18px;\n box-shadow: 0 1px 0 rgba(0,0,0,0.02);\n}\n\nmain {\n background: #ffffff;\n border: 1px solid var(--border);\n border-radius: 16px;\n padding: 24px 22px;\n}\n\nh1, h2, h3 {\n line-height: 1.25;\n}\n\nh1 {\n margin-top: 0;\n font-size: 2rem;\n}\n\nh2 {\n margin-top: 22px;\n border-bottom: 1px solid var(--border);\n padding-bottom: 8px;\n}\n\na {\n color: var(--primary);\n text-decoration: none;\n}\n\na:hover { text-decoration: underline; }\n\n.meta {\n color: var(--muted);\n font-size: 0.95rem;\n}\n\n.notice {\n background: var(--primary-soft);\n border: 1px solid #c9d6ff;\n border-radius: 10px;\n padding: 14px 16px;\n}\n\nnav ul {\n margin: 10px 0 0;\n padding-left: 18px;\n columns: 2;\n}\n\n@media (max-width: 760px) {\n nav ul {\n columns: 1;\n }\n}\n\ntable {\n border-collapse: collapse;\n width: 100%;\n margin: 14px 0;\n}\n\nth, td {\n border: 1px solid var(--border);\n padding: 10px;\n vertical-align: top;\n}\n\nth {\n background: #f3f8ff;\n text-align: left;\n}\n\nfooter {\n margin-top: 18px;\n color: var(--muted);\n font-size: 0.9rem;\n}\n\n.card {\n border: 1px solid var(--border);\n background: #fff;\n border-radius: 14px;\n padding: 14px 14px;\n}\n\n.grid-2 {\n display: grid;\n grid-template-columns: 1fr 1fr;\n gap: 14px;\n}\n\n.grid-3 {\n display: grid;\n grid-template-columns: repeat(3, 1fr);\n gap: 14px;\n}\n\n@media (max-width: 880px) {\n .grid-2, .grid-3 { grid-template-columns: 1fr; }\n}\n\ndetails {\n border: 1px solid var(--border);\n border-radius: 12px;\n padding: 10px 12px;\n background: #fff;\n}\n\ndetails + details { margin-top: 10px; }\n\nsummary {\n cursor: pointer;\n font-weight: 700;\n}\n\n.pill {\n display: inline-block;\n border: 1px solid var(--border);\n border-radius: 999px;\n padding: 6px 10px;\n font-size: 0.9rem;\n color: var(--muted);\n background: #fbfdff;\n}\n\n.contact-list code { white-space: nowrap; }\n <\/style>\n<\/head>\n<body>\n <div class=\"wrap\">\n <header>\n <h1>Shipping Policy<\/h1>\n <p class=\"meta\"><strong>Effective date:<\/strong> March 25, 2026 | <a href=\"index.html\">Back to Policy Center<\/a><\/p>\n <p>This Shipping Policy describes order processing timelines, delivery service levels, restrictions, and lost package handling for all website purchases.<\/p>\n <\/header>\n <main>\n <h2>1. Processing Time<\/h2>\n <ul>\n <li>Standard in-stock orders: typically processed within 1-3 business days.<\/li>\n <li>Personalized orders: typically processed within 3-7 business days.<\/li>\n <li>Peak-season processing may require additional handling time.<\/li>\n <\/ul>\n <p>Business days exclude weekends and public holidays unless otherwise stated.<\/p>\n\n <h2>2. Shipping Methods and Estimated Delivery<\/h2>\n <table>\n <thead>\n <tr><th>Method<\/th><th>Estimated Delivery<\/th><th>Notes<\/th><\/tr>\n <\/thead>\n <tbody>\n <tr>\n <td>Standard Shipping<\/td>\n <td>3-10 business days<\/td>\n <td>Most cost-effective option for non-urgent orders.<\/td>\n <\/tr>\n <tr>\n <td>Expedited Shipping<\/td>\n <td>2-5 business days<\/td>\n <td>Availability depends on destination and cut-off time.<\/td>\n <\/tr>\n <tr>\n <td>Priority Shipping<\/td>\n <td>1-3 business days<\/td>\n <td>Selected markets only; fees shown at checkout.<\/td>\n <\/tr>\n <\/tbody>\n <\/table>\n <p>Delivery estimates are not guaranteed and may vary due to weather, customs, carrier disruptions, or address verification delays.<\/p>\n\n <h2>3. Shipping Rates<\/h2>\n <p>Shipping costs are calculated at checkout based on destination, package weight\/size, selected service level, and active promotions. Free shipping thresholds (if offered) apply only to qualifying items and destinations.<\/p>\n\n <h2>4. Order Tracking<\/h2>\n <p>Once shipped, orders receive a shipment confirmation email with tracking details (when available). Tracking updates depend on carrier scan frequency.<\/p>\n\n <h2>5. Address Accuracy and Delivery Responsibility<\/h2>\n <ul>\n <li>Customers are responsible for entering complete and accurate shipping information.<\/li>\n <li>Orders returned due to incorrect address may be subject to reshipping fees.<\/li>\n <li>Address changes after order placement cannot always be guaranteed.<\/li>\n <\/ul>\n\n <h2>6. International Shipping<\/h2>\n <p>For cross-border deliveries, customs duties, VAT\/GST, brokerage fees, and import taxes may apply and are typically the recipient’s responsibility unless explicitly prepaid at checkout.<\/p>\n <p>Customs clearance delays are outside our direct control.<\/p>\n\n <h2>7. Split Shipments<\/h2>\n <p>Orders containing multiple products may ship in separate packages depending on warehouse stock and shipping constraints. You may receive multiple tracking numbers for one order.<\/p>\n\n <h2>8. Delayed, Lost, or Stolen Packages<\/h2>\n <ul>\n <li>If a package is delayed beyond the estimate, contact support with your order number and tracking.<\/li>\n <li>If tracking shows delivered but package is missing, check safe drop locations and with household or building management first.<\/li>\n <li>Carrier investigations may be required before replacement or compensation is approved.<\/li>\n <\/ul>\n\n <h2>9. Undeliverable or Refused Shipments<\/h2>\n <p>If a shipment is refused or returned as undeliverable, we may issue a partial refund minus original shipping charges, return shipping fees, and handling costs, unless caused by our error.<\/p>\n\n <h2>10. Holiday and Peak-Season Notice<\/h2>\n <p>Order volume surges during holidays can impact processing and transit times. Place gift orders early and allow additional buffer for personalized products.<\/p>\n\n <h2>11. Packaging and Handling<\/h2>\n <p>We pack products to protect them during transit. Depending on the item type and destination, packaging may include protective materials and padded envelopes or boxes.<\/p>\n <ul>\n <li>Tracking is provided when shipments are handed to the carrier.<\/li>\n <li>Some large or personalized items may ship separately.<\/li>\n <li>Gift-ready packaging may be included where available.<\/li>\n <\/ul>\n\n <h2>12. Address Corrections<\/h2>\n <p>Please double-check your shipping address before placing the order. If you request an address change after the order is submitted, we will do our best to update it, but carrier timing may limit our ability to modify delivery information.<\/p>\n\n <h2>13. Frequently Asked Questions<\/h2>\n <details>\n <summary>Can you ship to PO Boxes or APO\/FPO addresses?<\/summary>\n <p>Where supported by carriers, we can ship to select PO Box and APO\/FPO destinations. Availability depends on service levels and destination restrictions.<\/p>\n <\/details>\n <details>\n <summary>What happens if customs delays delivery?<\/summary>\n <p>Customs processing time can vary. If your tracking indicates a customs delay, we recommend contacting the local customs office and keeping your shipping reference number available.<\/p>\n <\/details>\n <details>\n <summary>Do you insure packages?<\/summary>\n <p>We use carrier services that may include standard protections. For certain orders, insurance or special handling may be applied depending on destination and item value.<\/p>\n <\/details>\n\n <h2>14. Contact for Shipping Issues<\/h2>\n <ul>\n <li>Email: <code>shipping@gooberrailroad.com<\/code><\/li>\n <li>Support: <code>support@gooberrailroad.com<\/code><\/li>\n <li>Address: <code>Goober Railroad, 405 Market St, Suite 1200, San Francisco, CA 94105, United States<\/code><\/li>\n <\/ul>\n <\/main>\n <footer>\n <p>For cancellation and return rights, see our <a href=\"returns-refunds-policy.html\">Returns & Refunds Policy<\/a>.<\/p>\n <\/footer>\n <\/div>\n<\/body>\n<\/html>\n\n","protected":false},"excerpt":{"rendered":"<p>Shipping Policy | Goober Railroad Shipping Policy Effec […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-6289","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/protexra.com\/index.php\/wp-json\/wp\/v2\/pages\/6289","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/protexra.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/protexra.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/protexra.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/protexra.com\/index.php\/wp-json\/wp\/v2\/comments?post=6289"}],"version-history":[{"count":2,"href":"https:\/\/protexra.com\/index.php\/wp-json\/wp\/v2\/pages\/6289\/revisions"}],"predecessor-version":[{"id":6291,"href":"https:\/\/protexra.com\/index.php\/wp-json\/wp\/v2\/pages\/6289\/revisions\/6291"}],"wp:attachment":[{"href":"https:\/\/protexra.com\/index.php\/wp-json\/wp\/v2\/media?parent=6289"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}