Contact Us | Goober Railroad<\/title>\n <meta name=\"description\" content=\"Contact Goober Railroad support for orders, shipping, returns, personalization, and product care.\">\n <style>\n:root {\n --bg: #f6f7fb;\n --surface: #ffffff;\n --text: #1f2937;\n --muted: #5b6473;\n --border: #d8deea;\n --primary: #0b6bbf;\n --primary-soft: #e7f4ff;\n --accent: #0e7c7b;\n --shadow: 0 12px 28px rgba(17, 24, 39, 0.08);\n}\n\n* {\n box-sizing: border-box;\n}\n\nbody {\n margin: 0;\n font-family: \"Segoe UI\", Arial, sans-serif;\n color: var(--text);\n background: var(--bg);\n line-height: 1.7;\n}\n\n.wrap {\n max-width: 1080px;\n margin: 0 auto;\n padding: 22px 18px 34px;\n}\n\nheader {\n background: #ffffff;\n border: 1px solid var(--border);\n border-radius: 16px;\n padding: 22px 22px;\n margin-bottom: 18px;\n box-shadow: 0 1px 0 rgba(0,0,0,0.02);\n}\n\nmain {\n background: #ffffff;\n border: 1px solid var(--border);\n border-radius: 16px;\n padding: 24px 22px;\n}\n\nh1, h2, h3 {\n line-height: 1.25;\n}\n\nh1 {\n margin-top: 0;\n font-size: 2rem;\n}\n\nh2 {\n margin-top: 22px;\n border-bottom: 1px solid var(--border);\n padding-bottom: 8px;\n}\n\na {\n color: var(--primary);\n text-decoration: none;\n}\n\na:hover { text-decoration: underline; }\n\n.meta {\n color: var(--muted);\n font-size: 0.95rem;\n}\n\n.notice {\n background: var(--primary-soft);\n border: 1px solid #c9d6ff;\n border-radius: 10px;\n padding: 14px 16px;\n}\n\n.card {\n border: 1px solid var(--border);\n background: #fff;\n border-radius: 14px;\n padding: 14px 14px;\n}\n\n.grid-2 {\n display: grid;\n grid-template-columns: 1fr 1fr;\n gap: 14px;\n}\n\n@media (max-width: 880px) {\n .grid-2 { grid-template-columns: 1fr; }\n}\n\ntable {\n border-collapse: collapse;\n width: 100%;\n margin: 14px 0;\n}\n\nth, td {\n border: 1px solid var(--border);\n padding: 10px;\n vertical-align: top;\n}\n\nth {\n background: #f3f8ff;\n text-align: left;\n}\n\ndetails {\n border: 1px solid var(--border);\n border-radius: 12px;\n padding: 10px 12px;\n background: #fff;\n}\n\ndetails + details { margin-top: 10px; }\n\nsummary {\n cursor: pointer;\n font-weight: 700;\n}\n\n.form {\n border: 1px solid var(--border);\n border-radius: 14px;\n padding: 14px;\n background: #fff;\n}\n\nlabel {\n display: block;\n margin-top: 10px;\n font-weight: 700;\n font-size: 0.95rem;\n}\n\ninput, textarea {\n width: 100%;\n margin-top: 6px;\n padding: 10px 12px;\n border: 1px solid var(--border);\n border-radius: 10px;\n font: inherit;\n background: #fff;\n}\n\nbutton {\n margin-top: 14px;\n padding: 12px 16px;\n border-radius: 10px;\n border: 1px solid var(--primary);\n background: #111111;\n color: #ffffff;\n font-weight: 700;\n cursor: pointer;\n}\n\nbutton:hover { filter: brightness(0.98); }\n\nfooter {\n margin-top: 18px;\n color: var(--muted);\n font-size: 0.9rem;\n}\n <\/style>\n<\/head>\n<body>\n <div class=\"wrap\">\n <header>\n <h1>Contact Us<\/h1>\n <p class=\"meta\"><strong>Goober Railroad<\/strong> | <a href=\"index.html\">Back to Policy Center<\/a><\/p>\n <p>If you have questions about orders, shipping, returns, personalization, or product care, contact us and we will help you with the next steps.<\/p>\n <\/header>\n <main>\n <h2>Contact Channels<\/h2>\n <div class=\"grid-2\">\n <div class=\"card\">\n <h3 style=\"margin:0 0 8px;\">General Support<\/h3>\n <p style=\"margin:0;color:var(--muted);\">\n Email: <code>support@gooberrailroad.com<\/code><br>\n Hours: <code>Mon-Fri 9:00-18:00 PT (Pacific Time)<\/code>\n <\/p>\n <\/div>\n <div class=\"card\">\n <h3 style=\"margin:0 0 8px;\">Returns Support<\/h3>\n <p style=\"margin:0;color:var(--muted);\">\n Email: <code>returns@gooberrailroad.com<\/code><br>\n Returns & Refunds: <a href=\"returns-refunds-policy.html\">read policy<\/a>\n <\/p>\n <\/div>\n <div class=\"card\">\n <h3 style=\"margin:0 0 8px;\">Shipping Help<\/h3>\n <p style=\"margin:0;color:var(--muted);\">\n Email: <code>shipping@gooberrailroad.com<\/code><br>\n Shipping Policy: <a href=\"shipping-policy.html\">read policy<\/a>\n <\/p>\n <\/div>\n <div class=\"card\">\n <h3 style=\"margin:0 0 8px;\">Personalization<\/h3>\n <p style=\"margin:0;color:var(--muted);\">\n Email: <code>personalization@gooberrailroad.com<\/code><br>\n Personalization Policy: <a href=\"personalization-policy.html\">read policy<\/a>\n <\/p>\n <\/div>\n <\/div>\n\n <h2>Our Address (United States)<\/h2>\n <div class=\"card\">\n <p style=\"margin:0;color:var(--muted);\">\n Goober Railroad<br>\n 405 Market St, Suite 1200<br>\n San Francisco, CA 94105<br>\n United States\n <\/p>\n <\/div>\n\n <h2>Before You Contact Us<\/h2>\n <div class=\"notice\">\n For the fastest resolution, include your order number (if available), the product name, and a short description of the issue.\n If the request involves damage or defects, include clear photos of the product and packaging.\n <\/div>\n\n <h2>Send a Message (Optional)<\/h2>\n <div class=\"form\">\n <p style=\"margin:0 0 10px;color:var(--muted);\">\n This is an optional contact form layout for your site. If you use a form plugin, set the form action accordingly.\n <\/p>\n <form method=\"post\" action=\"#\">\n <label for=\"name\">Your Name<\/label>\n <input id=\"name\" name=\"name\" type=\"text\" autocomplete=\"name\" placeholder=\"Enter your name\" required>\n\n <label for=\"email\">Email Address<\/label>\n <input id=\"email\" name=\"email\" type=\"email\" autocomplete=\"email\" placeholder=\"Enter your email\" required>\n\n <label for=\"topic\">Topic<\/label>\n <input id=\"topic\" name=\"topic\" type=\"text\" placeholder=\"Order \/ Shipping \/ Returns \/ Personalization \/ Other\">\n\n <label for=\"message\">Message<\/label>\n <textarea id=\"message\" name=\"message\" rows=\"6\" placeholder=\"Tell us what you need help with...\" required><\/textarea>\n\n <button type=\"submit\">Send Message<\/button>\n <\/form>\n <\/div>\n\n <h2>Frequently Asked Questions<\/h2>\n <details>\n <summary>How quickly will you respond?<\/summary>\n <p>We aim to respond within 1 business day for most requests. Damaged\/defective cases may require additional verification time.<\/p>\n <\/details>\n <details>\n <summary>What if I don\u2019t have my order number?<\/summary>\n <p>If you purchased as a guest or do not have your order email, contact us with the email address used at checkout and the product name. We will help locate the order.<\/p>\n <\/details>\n <details>\n <summary>Where can I find return instructions?<\/summary>\n <p>Return steps and eligibility details are in our <a href=\"returns-refunds-policy.html\">Returns & Refunds Policy<\/a>.<\/p>\n <\/details>\n <details>\n <summary>Where can I find shipping estimates?<\/summary>\n <p>Delivery estimates and shipping methods are explained in our <a href=\"shipping-policy.html\">Shipping Policy<\/a>.<\/p>\n <\/details>\n <\/main>\n <footer>\n <p>© 2026 Goober Railroad. All rights reserved.<\/p>\n <\/footer>\n <\/div>\n<\/body>\n<\/html>\n\n\n","protected":false},"excerpt":{"rendered":"<p>Contact Us | Goober Railroad Contact Us Goober Railroad […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-6295","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/protexra.com\/index.php\/wp-json\/wp\/v2\/pages\/6295","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/protexra.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/protexra.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/protexra.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/protexra.com\/index.php\/wp-json\/wp\/v2\/comments?post=6295"}],"version-history":[{"count":2,"href":"https:\/\/protexra.com\/index.php\/wp-json\/wp\/v2\/pages\/6295\/revisions"}],"predecessor-version":[{"id":6297,"href":"https:\/\/protexra.com\/index.php\/wp-json\/wp\/v2\/pages\/6295\/revisions\/6297"}],"wp:attachment":[{"href":"https:\/\/protexra.com\/index.php\/wp-json\/wp\/v2\/media?parent=6295"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}

{"id":6295,"date":"2026-03-25T22:41:59","date_gmt":"2026-03-25T14:41:59","guid":{"rendered":"https:\/\/gooberrailroad.com\/?page_id=6295"},"modified":"2026-03-25T23:20:45","modified_gmt":"2026-03-25T15:20:45","slug":"contact-us-html","status":"publish","type":"page","link":"https:\/\/protexra.com\/index.php\/contact-us-html\/","title":{"rendered":"Contact Us"},"content":{"rendered":"\n\n\n\n \n \n Contact Us | Goober Railroad<\/title>\n <meta name=\"description\" content=\"Contact Goober Railroad support for orders, shipping, returns, personalization, and product care.\">\n <style>\n:root {\n --bg: #f6f7fb;\n --surface: #ffffff;\n --text: #1f2937;\n --muted: #5b6473;\n --border: #d8deea;\n --primary: #0b6bbf;\n --primary-soft: #e7f4ff;\n --accent: #0e7c7b;\n --shadow: 0 12px 28px rgba(17, 24, 39, 0.08);\n}\n\n* {\n box-sizing: border-box;\n}\n\nbody {\n margin: 0;\n font-family: \"Segoe UI\", Arial, sans-serif;\n color: var(--text);\n background: var(--bg);\n line-height: 1.7;\n}\n\n.wrap {\n max-width: 1080px;\n margin: 0 auto;\n padding: 22px 18px 34px;\n}\n\nheader {\n background: #ffffff;\n border: 1px solid var(--border);\n border-radius: 16px;\n padding: 22px 22px;\n margin-bottom: 18px;\n box-shadow: 0 1px 0 rgba(0,0,0,0.02);\n}\n\nmain {\n background: #ffffff;\n border: 1px solid var(--border);\n border-radius: 16px;\n padding: 24px 22px;\n}\n\nh1, h2, h3 {\n line-height: 1.25;\n}\n\nh1 {\n margin-top: 0;\n font-size: 2rem;\n}\n\nh2 {\n margin-top: 22px;\n border-bottom: 1px solid var(--border);\n padding-bottom: 8px;\n}\n\na {\n color: var(--primary);\n text-decoration: none;\n}\n\na:hover { text-decoration: underline; }\n\n.meta {\n color: var(--muted);\n font-size: 0.95rem;\n}\n\n.notice {\n background: var(--primary-soft);\n border: 1px solid #c9d6ff;\n border-radius: 10px;\n padding: 14px 16px;\n}\n\n.card {\n border: 1px solid var(--border);\n background: #fff;\n border-radius: 14px;\n padding: 14px 14px;\n}\n\n.grid-2 {\n display: grid;\n grid-template-columns: 1fr 1fr;\n gap: 14px;\n}\n\n@media (max-width: 880px) {\n .grid-2 { grid-template-columns: 1fr; }\n}\n\ntable {\n border-collapse: collapse;\n width: 100%;\n margin: 14px 0;\n}\n\nth, td {\n border: 1px solid var(--border);\n padding: 10px;\n vertical-align: top;\n}\n\nth {\n background: #f3f8ff;\n text-align: left;\n}\n\ndetails {\n border: 1px solid var(--border);\n border-radius: 12px;\n padding: 10px 12px;\n background: #fff;\n}\n\ndetails + details { margin-top: 10px; }\n\nsummary {\n cursor: pointer;\n font-weight: 700;\n}\n\n.form {\n border: 1px solid var(--border);\n border-radius: 14px;\n padding: 14px;\n background: #fff;\n}\n\nlabel {\n display: block;\n margin-top: 10px;\n font-weight: 700;\n font-size: 0.95rem;\n}\n\ninput, textarea {\n width: 100%;\n margin-top: 6px;\n padding: 10px 12px;\n border: 1px solid var(--border);\n border-radius: 10px;\n font: inherit;\n background: #fff;\n}\n\nbutton {\n margin-top: 14px;\n padding: 12px 16px;\n border-radius: 10px;\n border: 1px solid var(--primary);\n background: #111111;\n color: #ffffff;\n font-weight: 700;\n cursor: pointer;\n}\n\nbutton:hover { filter: brightness(0.98); }\n\nfooter {\n margin-top: 18px;\n color: var(--muted);\n font-size: 0.9rem;\n}\n <\/style>\n<\/head>\n<body>\n <div class=\"wrap\">\n <header>\n <h1>Contact Us<\/h1>\n <p class=\"meta\"><strong>Goober Railroad<\/strong> | <a href=\"index.html\">Back to Policy Center<\/a><\/p>\n <p>If you have questions about orders, shipping, returns, personalization, or product care, contact us and we will help you with the next steps.<\/p>\n <\/header>\n <main>\n <h2>Contact Channels<\/h2>\n <div class=\"grid-2\">\n <div class=\"card\">\n <h3 style=\"margin:0 0 8px;\">General Support<\/h3>\n <p style=\"margin:0;color:var(--muted);\">\n Email: <code>support@gooberrailroad.com<\/code><br>\n Hours: <code>Mon-Fri 9:00-18:00 PT (Pacific Time)<\/code>\n <\/p>\n <\/div>\n <div class=\"card\">\n <h3 style=\"margin:0 0 8px;\">Returns Support<\/h3>\n <p style=\"margin:0;color:var(--muted);\">\n Email: <code>returns@gooberrailroad.com<\/code><br>\n Returns & Refunds: <a href=\"returns-refunds-policy.html\">read policy<\/a>\n <\/p>\n <\/div>\n <div class=\"card\">\n <h3 style=\"margin:0 0 8px;\">Shipping Help<\/h3>\n <p style=\"margin:0;color:var(--muted);\">\n Email: <code>shipping@gooberrailroad.com<\/code><br>\n Shipping Policy: <a href=\"shipping-policy.html\">read policy<\/a>\n <\/p>\n <\/div>\n <div class=\"card\">\n <h3 style=\"margin:0 0 8px;\">Personalization<\/h3>\n <p style=\"margin:0;color:var(--muted);\">\n Email: <code>personalization@gooberrailroad.com<\/code><br>\n Personalization Policy: <a href=\"personalization-policy.html\">read policy<\/a>\n <\/p>\n <\/div>\n <\/div>\n\n <h2>Our Address (United States)<\/h2>\n <div class=\"card\">\n <p style=\"margin:0;color:var(--muted);\">\n Goober Railroad<br>\n 405 Market St, Suite 1200<br>\n San Francisco, CA 94105<br>\n United States\n <\/p>\n <\/div>\n\n <h2>Before You Contact Us<\/h2>\n <div class=\"notice\">\n For the fastest resolution, include your order number (if available), the product name, and a short description of the issue.\n If the request involves damage or defects, include clear photos of the product and packaging.\n <\/div>\n\n <h2>Send a Message (Optional)<\/h2>\n <div class=\"form\">\n <p style=\"margin:0 0 10px;color:var(--muted);\">\n This is an optional contact form layout for your site. If you use a form plugin, set the form action accordingly.\n <\/p>\n <form method=\"post\" action=\"#\">\n <label for=\"name\">Your Name<\/label>\n <input id=\"name\" name=\"name\" type=\"text\" autocomplete=\"name\" placeholder=\"Enter your name\" required>\n\n <label for=\"email\">Email Address<\/label>\n <input id=\"email\" name=\"email\" type=\"email\" autocomplete=\"email\" placeholder=\"Enter your email\" required>\n\n <label for=\"topic\">Topic<\/label>\n <input id=\"topic\" name=\"topic\" type=\"text\" placeholder=\"Order \/ Shipping \/ Returns \/ Personalization \/ Other\">\n\n <label for=\"message\">Message<\/label>\n <textarea id=\"message\" name=\"message\" rows=\"6\" placeholder=\"Tell us what you need help with...\" required><\/textarea>\n\n <button type=\"submit\">Send Message<\/button>\n <\/form>\n <\/div>\n\n <h2>Frequently Asked Questions<\/h2>\n <details>\n <summary>How quickly will you respond?<\/summary>\n <p>We aim to respond within 1 business day for most requests. Damaged\/defective cases may require additional verification time.<\/p>\n <\/details>\n <details>\n <summary>What if I don\u2019t have my order number?<\/summary>\n <p>If you purchased as a guest or do not have your order email, contact us with the email address used at checkout and the product name. We will help locate the order.<\/p>\n <\/details>\n <details>\n <summary>Where can I find return instructions?<\/summary>\n <p>Return steps and eligibility details are in our <a href=\"returns-refunds-policy.html\">Returns & Refunds Policy<\/a>.<\/p>\n <\/details>\n <details>\n <summary>Where can I find shipping estimates?<\/summary>\n <p>Delivery estimates and shipping methods are explained in our <a href=\"shipping-policy.html\">Shipping Policy<\/a>.<\/p>\n <\/details>\n <\/main>\n <footer>\n <p>© 2026 Goober Railroad. All rights reserved.<\/p>\n <\/footer>\n <\/div>\n<\/body>\n<\/html>\n\n\n","protected":false},"excerpt":{"rendered":"<p>Contact Us | Goober Railroad Contact Us Goober Railroad […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-6295","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/protexra.com\/index.php\/wp-json\/wp\/v2\/pages\/6295","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/protexra.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/protexra.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/protexra.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/protexra.com\/index.php\/wp-json\/wp\/v2\/comments?post=6295"}],"version-history":[{"count":2,"href":"https:\/\/protexra.com\/index.php\/wp-json\/wp\/v2\/pages\/6295\/revisions"}],"predecessor-version":[{"id":6297,"href":"https:\/\/protexra.com\/index.php\/wp-json\/wp\/v2\/pages\/6295\/revisions\/6297"}],"wp:attachment":[{"href":"https:\/\/protexra.com\/index.php\/wp-json\/wp\/v2\/media?parent=6295"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}