1. Eligibility and Acceptance

You represent that you are legally capable of entering into a binding agreement in your jurisdiction, or that you are using this website with the consent and supervision of a parent or legal guardian where required.

2. Account Responsibilities

• Provide accurate, current account and checkout information.
• Keep account credentials confidential.
• Promptly notify us of suspected unauthorized account activity.
• You are responsible for actions performed through your account.

3. Product Information and Availability

We aim to present accurate product descriptions, dimensions, and images for plush toys, books, gifts, and accessories. Minor variations in color, texture, or packaging may occur due to manufacturer updates, display settings, or production differences.

Stock status may change quickly. Items in cart are not reserved until payment is successfully completed.

4. Pricing and Tax

All prices are displayed in the currency shown at checkout unless stated otherwise. Taxes, duties, and shipping charges may be calculated during checkout based on destination and local regulations.

We reserve the right to correct typographical pricing errors and cancel orders affected by obvious pricing mistakes.

5. Orders and Acceptance

An order confirmation email does not guarantee final acceptance. We may decline, cancel, or limit orders where fraud risk, inventory issues, duplicate transactions, legal restrictions, or shipping constraints are identified.

6. Personalization Terms

For personalized products, customers are responsible for verifying spelling, capitalization, punctuation, and selected options before placing an order. Personalized items are custom-made and may have special return limitations described in our Returns & Refunds Policy.

7. Prohibited Conduct

• Using the site for illegal, abusive, or fraudulent activity.
• Attempting to bypass security or interfere with website operations.
• Using bots or automated scraping beyond reasonable browsing.
• Uploading malicious code or content that infringes third-party rights.

8. Intellectual Property

Site content, branding, visual assets, copy, and software components are owned by or licensed to Goober Railroad and protected by applicable law. You may not reproduce, redistribute, or commercially exploit website content without prior written permission.

9. User Submissions and Reviews

By posting reviews or feedback, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and publish your submission for service and marketing purposes, subject to privacy law and your rights under applicable law.

10. Third-Party Services

Our website may integrate with payment gateways, logistics providers, analytics tools, and social platforms. We are not liable for outages or failures caused solely by third-party systems outside our reasonable control.

11. Disclaimer of Warranties

Except where prohibited by law, the website and services are provided “as is” and “as available.” We do not guarantee uninterrupted access, absolute error-free operation, or that all content will always be complete and current.

12. Limitation of Liability

To the maximum extent permitted by law, Goober Railroad is not liable for indirect, incidental, punitive, or consequential damages arising from use of this website, delayed delivery, product misuse, or inability to access services.

13. Indemnification

You agree to indemnify and hold harmless Goober Railroad from claims, losses, and costs resulting from your breach of these Terms, misuse of services, or infringement of third-party rights.

14. Governing Law and Disputes

These Terms are governed by the laws of the jurisdiction where your business is registered, unless mandatory local consumer law provides otherwise. Parties should attempt good-faith informal resolution before initiating formal proceedings.

15. Termination

We may suspend or terminate access for conduct that violates these Terms, threatens site integrity, or creates legal risk. Provisions relating to liability, intellectual property, and dispute resolution survive termination.

16. Changes to Terms

We may revise these Terms periodically. Continued use after updates constitutes acceptance of the revised Terms.

17. Order Cancellation & Changes

You may request to cancel or modify an order when the order has not yet entered production or fulfillment. If we can accommodate your request, we will confirm the outcome by email. For personalized items, cancellations and changes are often limited because the manufacturing process may begin quickly.

After an order ships, the cancellation request will typically no longer be possible. In that case, returns may be available under our Returns & Refunds Policy.

18. Consumer Notices (General)

Your rights as a consumer may vary by location and are not limited by these Terms where local laws provide additional protections. Where applicable, statutory rights related to defective or non-conforming goods may still apply.

• We may provide important updates about orders, shipping, and refunds via email.
• We aim to keep product listings accurate; however, manufacturing variations can occur.
• If a term is found invalid or unenforceable, the remaining provisions continue in effect.

19. Frequently Asked Questions

20. Contact

• Email: legal@gooberrailroad.com
• Support: support@gooberrailroad.com
• Business address: Goober Railroad, 405 Market St, Suite 1200, San Francisco, CA 94105, United States